FAQ - Frequently Asked Questions

- What are the shipping times for your products?

We take 24 hours to 48 hours (72 hours when a new collection is released) to process your order then on average 2 to 5 working days to deliver it to you (working days do not include weekends or public holidays).

- Do you ship anywhere in the world?

We ship to Belgium, France, Luxembourg, Germany, Netherlands and Switzerland at the moment. For any other country, please send us your request via the contact us form

- Where do you ship the products from?

Our warehouse is located in Brussels , Belgium .

- Do you provide product tracking information?

Yes quite. You will receive an email with your tracking number as soon as your order is shipped.

- If an item does not suit me can I be refunded?

We do our best to ensure that our customers have no problems with their items purchased from www.makathelabel.com. If you still want to make a return, please read the return conditions HERE .